Cancellation Policy
If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible.
24-Hour Cancellation Window: Orders can be canceled for a full refund within 24 hours of placement. To cancel within this window, please contact us immediately at support@keystoneautomationgroup.com or call +1 (218) 433-8829.
After 24 Hours: If your order has been processed for fulfillment but not yet shipped, cancellation is subject to a 20% restocking fee in accordance with our Return and Refund Policy.
After Shipment: Once an order has shipped, it cannot be canceled. Please contact us and we will arrange a return. For details on returning items, please see our Return and Refund Policy.
Contact Information
- Company Name: Keystone Automation (operated by AR Stores LLC)
- Phone: +1 (218) 433-8829
- Email: support@keystoneautomationgroup.com
- Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
- Address: 8 The Green, STE R, Dover, DE 19901, USA (Registered business address — please use the phone or email above to reach our team)