FAQ Page
Shipping Time and Delivery Expectations
Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1–2 business days for processing. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 3–5 business days for domestic orders. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service. For details, please see our Shipping Policy.
Payment Options
We accept a wide range of payment methods, including Visa, Mastercard, American Express, and Apple Pay. All payments are processed securely through Shopify Payments. For more information, see our Payment Policy.
Return Policy
We offer a 30-Day Money Back Guarantee on all items. For full details on returns, exchanges, and refunds, please refer to our comprehensive Return and Refund Policy.
Cancellation Policy
Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@keystoneautomationgroup.com. Orders that have already been shipped will fall under our 30-Day Return Policy. For more details, see our Cancellation Policy.
Contact Information
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Company Name: Keystone Automation
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Phone: +1 (218) 433-8829
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Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
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Address: 8 The Green, STE R, Dover, DE 19901, USA